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Solutions Engineer

FT with a solid benefits package. Preference given to applicants local to Knoxville, Tennessee metro area. Remote possible for highly qualified candidate. Must be a US Citizen.

Solutions Engineer

Job Duties:

· Technical Support: Assist in troubleshooting and resolving hardware, software, and network-related issues.

· Solution Development: Collaborate with senior engineers and stakeholders to design and implement IT solutions aligned with business objectives.

· System Maintenance: Support the maintenance and monitoring of IT systems to ensure optimal performance and security.

· Documentation: Create and maintain technical documentation, including system configurations, troubleshooting guides, and project plans.

· Project Participation: Contribute to IT projects, including upgrades, migrations, and new system implementations.

· User Training: Provide end-user support and training on new systems and technologies.

· Collaboration: Work closely with cross-functional teams to gather requirements and ensure successful delivery of IT solutions.

Education/Training, Qualifications, and Certifications:

· Must be a U.S. Citizen.

· Bachelor’s degree in Computer Science, Information Technology, or a related field OR three years of equivalent work experience.

· Basic knowledge of IT infrastructure, including networking, cloud services, and system administration.

· Familiarity with scripting or programming languages such as Python, PowerShell, or Bash.

· Strong analytical and problem-solving skills.

· Excellent written and verbal communication and interpersonal skills.

· Ability to prioritize tasks and work effectively under supervision.

· Eagerness to learn and adapt to new technologies.

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Ation Group, llc

865.229.8153

Oak Ridge, Tennessee

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