Solutions Engineer
FT with a solid benefits package. Preference given to applicants local to Knoxville, Tennessee metro area. Remote possible for highly qualified candidate. Must be a US Citizen.

Job Duties:
· Technical Support: Assist in troubleshooting and resolving hardware, software, and network-related issues.
· Solution Development: Collaborate with senior engineers and stakeholders to design and implement IT solutions aligned with business objectives.
· System Maintenance: Support the maintenance and monitoring of IT systems to ensure optimal performance and security.
· Documentation: Create and maintain technical documentation, including system configurations, troubleshooting guides, and project plans.
· Project Participation: Contribute to IT projects, including upgrades, migrations, and new system implementations.
· User Training: Provide end-user support and training on new systems and technologies.
· Collaboration: Work closely with cross-functional teams to gather requirements and ensure successful delivery of IT solutions.
Education/Training, Qualifications, and Certifications:
· Must be a U.S. Citizen.
· Bachelor’s degree in Computer Science, Information Technology, or a related field OR three years of equivalent work experience.
· Basic knowledge of IT infrastructure, including networking, cloud services, and system administration.
· Familiarity with scripting or programming languages such as Python, PowerShell, or Bash.
· Strong analytical and problem-solving skills.
· Excellent written and verbal communication and interpersonal skills.
· Ability to prioritize tasks and work effectively under supervision.
· Eagerness to learn and adapt to new technologies.